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Open Monday - Saturday. Free initial 15 minute consultation.

Get in touch

Take the first step

We make counselling easy so you can focus on what matters

Book in with your chosen therapist. Not sure who to choose? Book a free 15-minute consultation and we’ll help you find the right counsellor for you.

01

Tell us what you need

Book a free 15-minute call or send us an enquiry.

Get in touch

02

We'll help you find the right counsellor

We'll talk through what you're looking for and recommend someone from our team.

Check availability

03

Book your first session

Choose an appointment that works for you and take things from there.

Book an appointment

How we can support you

Counselling lets you speak openly with someone about your concerns and personal experience. They will listen with real care for your wellbeing. In a non-judgemental setting, unlike talks with friends or family, it can help you understand your feelings. It can also help you find ways to deal with problems.

Trusted by organisations across York & North Yorkshire

We believe good mental health support happens through connection and community. We're proud to work alongside organisations across York and North Yorkshire to make counselling more accessible.

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Ready to talk?
Your first consultation is free.

A friendly, no-pressure phone call to see how we can help.

Call Serendipity

  • A responsive, client-centred service

    We reply to every enquiry within 48 hours.

  • Qualified & accredited

    Every counsellor is a registered member of the BACP, working to a clear and professional ethical framework.

  • Personal

    We'll help you find the counsellor who feels right for you.

  • Accessible

    Including £25 low-cost counselling with Advanced Trainee Counsellors.

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"Together, we have supported hundreds of men to take that often difficult first step into counselling. Serendipity's professionalism, responsiveness and genuine understanding of men's mental health have given us complete confidence when referring individuals into their service..."

Dr Jack Woodhams

CEO & Founder, Menfulness

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"At QueerArts we are delighted to partner with Serendipity Counselling - knowing that they have a deeply knowledgeable and non-judgemental approach to all our LGBTQIA+ community. But it is not only the fact they are able to provide that help if it should be needed, they also are great supporters of the work we do in the Arts to enable people to lead fulfilled lives.”

Wayne Dawson

Founder & CEO, Queer Arts